Membership Advisor Bloomington (Currency Drive), IL

Membership Advisor

Full Time • Bloomington (Currency Drive), IL

Membership Sales

In this position, you will drive sales in and out of the facility in order to meet personal and team goals. Managing a balance between the generation of new leads and following up on existing leads from a variety of sources will be crucial to success in this position. If numbers and driving revenue in the fitness world is what you have a passion for, waste no time and apply today. Reports directly to the Operations Director and works cohesively with the rest of the sales team and all other departments.

Key Responsibilities:

Performance

  • Responsible for following the membership sales process
  • Member retention by engaging with members as they walk by
  • Provide informative/engaging tours tailored towards the prospective member’s want’s
  • Capturing prospective member referrals from new and current members
  • Making the appropriate amount of phone calls as well as setting the appropriate amount of appointments per day to hit membership goals
  • Informing prospective and current members of all the details of the membership
  • Promoting new membership sales with prospective members
  • Marketing the facility within the community
  • Support the front desk as needed

Member Experience

  • Addressing any members’ or prospective members’ inquiries about: joining, cancelations, freezing, travel passes, billing, guest passes, renewals, promotions, etc.
  • Acknowledging member’s fitness accomplishments
  • Acknowledging members as they walk by the membership area

Communication

  • Efficiently, effectively, and thoroughly communicate to:
  • Staff- Reports daily to the Operations Director daily statistics report. Attends weekly sales meeting.
  • Current/prospective members- Gold’s Gyms’ vision, mission, and values through the 4 step sales process

Finance

  • Responsible for the securing of any credit card or cash payments during the point of sale process
  • When covering the front desk-all financial transactions are documented and processed using the cash register

 

Benefits:

  • Health Coverage
  • Dental
  • Sick and Vacation time
  • Paid Holidays
  • Premium Gold's Gym Membership

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PERKS

Free Gym Membership
Opportunity for Advancement
Industry-Standard Compensation
Flexible Schedules
Fun Work Atmosphere